Humberside Fire and Rescue Service is marking 10 years of Hull F.I.R.S.T. a frontline service supporting vulnerable people across Hull.
Since its launch in 2015, Hull F.I.R.S.T. (Falls Intervention Response Safety Team) has attended 9996 incidents since it began, providing compassionate support to individuals who have fallen in their homes.
Hull F.I.R.S.T. is dispatched via Lifeline or NHS 111 and works closely with City Health Care Partnership (CHCP) Urgent Care Practitioners to triage patients. Upon arrival, the team assesses for injuries and hazards, gathers information about the cause of the fall, and helps avoid unnecessary ambulance call-outs and A&E visits.
The team also carries out Home Fire Safety Checks, takes basic health observations and signposts individuals to follow-up care from the Hull and East Riding Prevention Teams, making sure people get the help they need to stay safe and independent.
Chief Fire Officer, Phil Shillito, said: “Celebrating 10 years of Hull F.I.R.S.T. is a proud moment for all of us. The team has supported 9,996 people across Hull and continues to grow. Each one a story of care, compassion and practical help delivered when it was needed most.”
“Their work has not only improved outcomes for vulnerable individuals but also eased pressure on our partners in Health. Hull F.I.R.S.T. continues to be a shining example of what public service can achieve when driven by heart and purpose.”