The Care Quality Commission (CQC) has published its report following an inspection of services at York Hospital, part of York and Scarborough Teaching Hospitals NHS Foundation Trust, carried out on 14 and 15 January 2025.
The inspection focused on urgent and emergency care (UEC) and medical care services, assessed against a number of quality statements within the safe, effective, caring, responsive, and well-led domains.
The report reflects the significant progress made, particularly in urgent and emergency care which has improved from ‘inadequate’ to ‘requires improvement overall’. The safe and responsive domains have also moved from ‘inadequate’ to ‘requires improvement’, while well-led has notably improved from ‘inadequate’ to ‘good’. Both the effective and caring domains are now rated ‘good’.
Medical care has been rated as ‘requires improvement overall’, with caring rated ‘good’, demonstrating the ongoing compassion and commitment of our staff.
The overall rating for York Hospital has improved from ‘inadequate’ to ‘requires improvement’.
Simon Morritt, Chief Executive, York and Scarborough Teaching Hospitals NHS Foundation Trust, said:
“We welcome the CQC’s report and the recognition that improvements have been made in both urgent and emergency care and medical care at York Hospital.
“I want to thank our staff for everything they do and reassure our communities that we remain fully committed to delivering safe, high-quality care, now and into the future.
“These positive changes have been achieved during a time of exceptional pressure on our services, and that is a testament to the dedication and professionalism of our staff. We’re particularly pleased the CQC noted that most patients and their families felt treated with compassion and kindness, a reflection of the values we work hard to uphold every day.
“Where urgent issues were identified, they were acted on immediately, and we’ve continued to make positive progress since the inspection. Patients should feel confident in the care they receive and our commitment to doing better.
“We know there is more to do. Our focus now is on embedding the improvements we’ve made, strengthening leadership at every level, and creating a culture where both patients and colleagues feel safe, supported, and valued.”
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